Subscription Policy

 

ZORLA SUBSCRIPTION & CANCELLATION POLICY

Last Updated: October 14, 2026

By purchasing a subscription product from Zorla, you agree to the following subscription terms and authorize recurring charges to your selected payment method.

HOW SUBSCRIPTIONS WORK

When you purchase a subscription, you will automatically receive recurring deliveries at the frequency selected during checkout.

Your payment method will be automatically charged on each scheduled renewal date unless you cancel or modify your subscription before the renewal is processed.

Subscription discounts and promotional pricing are offered in exchange for recurring deliveries.

BILLING AUTHORIZATION

By enrolling in a subscription, you expressly authorize Zorla to charge your selected payment method on a recurring basis at the frequency disclosed during checkout until you cancel your subscription.

Charges will continue automatically unless canceled by the customer before the next scheduled renewal is processed.

MANAGING YOUR SUBSCRIPTION

Customers may manage their subscriptions through the customer subscription portal.

Available options may include:

  • Canceling upcoming subscription renewals

  • Pausing subscriptions

  • Skipping upcoming deliveries

  • Updating billing information

  • Updating shipping addresses

All subscription changes must be completed before the next renewal order is processed to take effect for that order.

CANCELLATION POLICY

Customers may cancel their subscriptions at any time before their next scheduled renewal date.

Once an order has been processed, it cannot be canceled, modified, or reversed.

Cancellation requests submitted after a renewal order has been processed will apply only to future subscription renewals and will not cancel or reverse the existing order.

Customers are responsible for managing their subscriptions and submitting cancellations before their next scheduled billing date.

Canceling a subscription prevents future recurring charges but does not cancel, refund, or reverse any orders that have already been processed.

REFUNDS FOR SUBSCRIPTION ORDERS

Due to the nature of our supplement products, processed subscription orders are generally not eligible for refunds.

Once a subscription renewal has been processed, the order is considered final and cannot be canceled or refunded except where required by applicable law.

Customers who wish to avoid future charges must cancel their subscriptions before the next renewal date.

Canceling a subscription after a renewal charge has been processed does not make that charge eligible for a refund.

FAILED PAYMENTS

If a subscription payment fails, Zorla may automatically retry the payment method on file.

Zorla reserves the right to suspend or cancel subscriptions with unresolved payment issues.

PRICE CHANGES

Subscription pricing, discounts, shipping rates, and promotional offers may change.

Any applicable pricing changes will be communicated as required by law and will apply to future subscription renewals.

Customers may cancel their subscriptions before their next renewal if they do not wish to continue at the updated price.

FRAUD & ABUSE

Zorla reserves the right to refuse, suspend, or terminate subscriptions in cases involving:

  • Fraudulent activity

  • Chargeback abuse

  • Repeated misuse of refund requests

  • Subscription policy abuse

  • Unauthorized account activity

Such actions will be taken in accordance with applicable law.

DISPUTE RESOLUTION

Any disputes relating to subscription purchases, renewals, billing, cancellations, or refunds will be handled in accordance with Zorla's Terms of Service, Refund Policy, and applicable laws.

Nothing in this policy limits any rights or remedies that cannot legally be waived.

CUSTOMER ACKNOWLEDGMENT

By purchasing a subscription from Zorla, you acknowledge and agree that:

  • You are enrolling in a recurring billing program.

  • Your selected payment method will be automatically charged according to your chosen subscription frequency.

  • Subscription orders will continue automatically until you cancel.

  • You may cancel your subscription at any time before your next scheduled renewal is processed.

  • Orders that have already been processed cannot be canceled or reversed.

  • Canceling your subscription after an order has been processed will only prevent future renewal orders.

  • Processed subscription renewal orders are not eligible for discretionary refunds, except where required by applicable law.

  • You have read, understood, and agreed to these Subscription Terms.

CONTACT US

For questions regarding your subscription, please contact Zorla through our website.

email: support@zorlaofficial.com

Website: https://zorlaofficial.com

Customers can also manage their subscriptions through the subscription management portal provided with their order.